Hotel Information
Hotel Deposit
A credit card (Valid through January 2011) is required in order to secure the reservation. A deposit equal to the first night’s room and tax (12.5%) will be charged by the hotel to the card provided when the reservation is sent to the hotel in mid-December. By providing your credit card information you are agreeing to that charge. If you do not provide a credit card, a room will not be assigned. Checks are not accepted for hotel deposits. Hotel rates include a fee for transportation to and from the convention center.
Hotel Cancellation & Modification Policy
Room cancellations received on or before December 10, 2010, will be processed without penalty. Cancellations received after December 10, 2010, will be assessed a $21 processing fee. If the request is made after the hotel’s cancellation deadline (as stated on the Registration and Housing Confirmation) the entire deposit will be forfeited.
If you need to modify or cancel your hotel room reservation, please follow these guidelines:
On or before December 10, 2010: Please send change or cancellation requests by email to NAHB@experient-inc.com.
After December 24, 2010: You must contact the hotel directly to cancel or modify the room reservation. Failure to cancel in accordance with the cancellation policy printed on your confirmation will result in the forfeiture of your entire deposit. Under no circumstances will NAHB be responsible for refunding or returning a processing fee or room deposit for a canceled room reservation nor will NAHB be responsible for any damages from a failure to cancel a reservation.
