LOCATION: LVCC - North 252
REGISTRATION TYPE: IBS Full Registration or 1-Day Education Registration
SESSION TYPE: Building Knowledge Session
LEVEL OF CONTENT: Advanced
WHO SHOULD ATTEND: Single Family - Custom, Remodelers, Single Family - General Contracting
TRACK: Custom Building & Remodeling
For many builders, the most challenging part of the project has nothing to do with construction: it is dealing with emotional homeowners and drama that arises during the project. In this session, the "Zen Builder" will share his 30 years of wisdom gained from working with a wide range of homeowners. Learn four powerful steps to build trust with your clients and how to combat the mistrust common in the construction industry. You’ll discover how to identify potentially difficult clients and learn process steps for working with them to create a happy homeowner. We’ll also discuss how today’s communication best practices incorporate technology to communicate effectively and significantly improve the homeowner experience.
Participants must be registered for a full registration package or a 1-day education with expo pass package valid for the day of the session they wish to attend. Seating for Building Knowledge sessions will be on a first-come, first-served basis.
NAHB - 1.00 CE hour(s), NKBA - 0.1 CEU(s)