What It's About:
From Emily Post to Amy Vanderbilt, proper etiquette has long been important. But what about Netiquette—the point where common courtesy meets the internet? With the digital evolution of business communications, it’s important to understand whether you should text a client, prospect or business partner versus calling or sending an email. In this Tech Bytes session, explore the nuances of netiquette. Is it the same for a Boomer, Gen X or Gen Z? Should emojis be used in emails? What is considered polite behavior, and how do you keep from offending an important contact? Technology allows us to do more, faster, but sometimes at the expense of propriety—join us and gain better understanding for communication best practices.
What You'll Learn:
Understand the communication preferences of each generation.
Learn how to address emails so they get read and are easier for your clients to find.
Discover facts about texting and why it is so rapidly becoming an acceptable form of business communication.
How to Attend:
Participants must be registered for a full registration package or a 1-day education with expo pass package valid for the day of the session they wish to attend. Seating for Tech Bytes sessions will be on a first-come, first-served basis.
NAHB - 0.50 CE hour(s), NKBA - 0.1 CEU(s)