JAN 31-FEB 2, 2023

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Creating Clients for Life: A Model for Building Recurring Revenue

Thursday, February 10 | 11:15 AM - 12:15 PM EST

SPEAKERS:  David Lupberger



SESSION TYPE: Building Knowledge Session More Info

TRACK: Custom Building & Remodeling

FORMAT: On-Demand More Info

LEVEL OF CONTENT: Intermediate More Info

WHO SHOULD ATTEND: Remodelers, Single Family Builders - Custom, Single Family Builders - General Contracting

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What It's About

Most contactors have a reactive business model—waiting for the phone to ring from potential customers. But homeowners always have work that needs to be done. This session will introduce the client-for-life business model and show you how to build and optimize relationships with clients by offering an annual home evaluation. By providing recommendations and estimates annually, you can become a trusted advisor and genuine partner in helping manage their largest asset, and at the same time, set the stage for additional remodeling and custom work that may follow. This proactive, customer-centric approach allows you to “book” projects 12 to 24 months in advance so that even in a slow economy, your phone continues to ring.

What You’ll Learn

  • Understand how the client-for-life business model works toward recession-proofing your business.
  • Learn ways to generate ongoing cash flow with consistent work orders, even in a down economy.
  • Discover how to build genuine, long-term relationships with customers becoming their contractor/advisor for life.

How to Attend

Participants must be registered for an All Access Pass or 1-Day Education + Expo Pass for the day of the session. Seating for Building Knowledge sessions will be on a first-come, first-served basis.

Continuing Education

NAHB - 1.00 CE hour(s), NKBA - 0.100 CEU(s)

Sponsored By:

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  • 1201 15th St NW
    Washington, DC 20005

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