SPEAKERS: David Lupberger
LOCATION: OCCC - W304-A
REGISTRATION TYPE: All Access Pass
SESSION TYPE: Building Knowledge Session
TRACK: Custom Building & Remodeling
LEVEL OF CONTENT: Intermediate
WHO SHOULD ATTEND: Remodelers, Single Family Builders - Custom, Single Family Builders - General Contracting
What It's About
Most contactors have a reactive business model—waiting for the phone to ring from potential customers. But homeowners always have work that needs to be done. This session will introduce the client-for-life business model and show you how to build and optimize relationships with clients by offering an annual home evaluation. By providing recommendations and estimates annually, you can become a trusted advisor and genuine partner in helping manage their largest asset, and at the same time, set the stage for additional remodeling and custom work that may follow. This proactive, customer-centric approach allows you to “book” projects 12 to 24 months in advance so that even in a slow economy, your phone continues to ring.
What You’ll Learn
How to Attend
Participants must be registered for an All Access Pass or 1-Day Education + Expo Pass for the day of the session. Seating for Building Knowledge sessions will be on a first-come, first-served basis.