What It's About:
The homebuilding process can create stress for buyers. Help lessen the stress by building trusted relationships and open lines of communication with them. Learn the secrets to cultivate authenticity within the marketplace and how to transform the customer experience from ordinary to extraordinary through “inoculation strategies.” Get real with customers throughout the homebuilding process and cultivate cooperation instead of breeding distrust. Learn these powerful skills from the very best in the industry who will role play how this gets done!