Transforming Negative Interactions into Business Gold

What It's About

People are less patient, more demanding and quicker to anger than ever before. The stress of a long-running pandemic has taken a toll, and businesses must sharpen their communication and interaction skills.

For nearly two decades, Madeleine MacRae has been in the trenches with companies large and small, including home builders and remodelers. During that time, she has taught communication tools that can diffuse intense disagreements or employee performance issues. Join her for this fun and informative learning opportunity.