ECI | AvidWarranty

AvidWarranty is a platform that simplifies warranty management for builders and maximizes satisfaction for homebuyers. AI-powered AvidWarranty redefines new construction warranty management, offering unparalleled efficiency and effectiveness for homebuilders.

Reduce Workload and Streamline Warranty Processes

Empower your team with tools to manage warranty requests effortlessly.  AvidWarranty simplifies communication, tracking, and resolution, significantly reducing any unnecessary “back-and-forth” between homebuilders and homeowners. This ensures both homebuyer satisfaction and operational excellence.

AI-Driven Warranty Triage

Utilizing advanced algorithms and contextual Q&A, AvidWarranty offers automated, real-time warranty triage, 24/7. Analyze, educate, deescalate, and ultimately route homeowner warranty requests to the appropriate destination automatically, in real-time. 

Proactive Homeowner Support

With AvidWarranty, you’re not just managing warranty requests – you’re elevating the homebuyer journey.  Our platform illuminates patterns of reported issues, empowering you to preemptively address problems and focus on areas that matter most.

Ready to transform your warranty service into a proactive tool for homeowner satisfaction?

Simplified Warranty Request Management

With AvidWarranty’s advanced warranty request manager, homeowners can effortlessly report issues using text or email.  For builders, this translates into a seamless experience with each of these communication channels converging into a single, streamlined warranty management interface.

Experience the ease of managing warranty requests in one unified system, enhancing both builder efficiency and homeowner satisfaction.