Feb 27 - 29, 2024 | Las Vegas, NV
Feb 27 - 29, 2024

Building Knowledge Session

Improving the Client Experience with Real-Time Construction Updates

Tuesday, January 31 | 2:00 - 3:00 PM
LVCC - West 219

What It’s About

One of the most common client complaints is the lack of updates during the build cycle. However, manually updating each client on their individual house's progress can take time and sometimes invites more questions than you bargained for. What if there was a way to provide great client communication without spending additional time? This session will show you how to optimize the construction management software your superintendents are already using to automate client updates for completed tasks.

What You’ll Learn

  • Learn how to set up an integration between construction management software and email marketing tools to improve the client communication process.
  • Explore the different communication milestones available to refine your client experience.
  • Understand the different client journeys for spec homes and custom homes.

How to Attend

Participants must be registered for an Expo + Education or Expo + 1-Day Education pass package valid for the day of the session they wish to attend. Seating for sessions will be on a first-come, first-served basis.


Registration Type

Expo+Education Pass


Project Management


Building Knowledge Session

Level of Content


Who Should Attend

Sales & Marketing Professionals, Single Family Builders - Custom, Single Family Builders - General Contracting, Production, Spec/Tract


Continuing Education

NAHB - 1.00 CE hour(s)

NKBA - 0.100 CEU(s)

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