Feb 27 - 29, 2024 | Las Vegas, NV
Feb 27 - 29, 2024


Leveraging Customer Experience as a Brand Differentiator

Wednesday, February 1 | 12:30 - 1:00 PM
LVCC - Sales Central - West 311

What It’s About

Customer experience (CX) has been declining at key stages of the homebuyer journey at a time when customer expectations have been increasing. Online reputation, referral sales and repeat sales hinge heavily on customer experience performance. You'll gain insight into the current state of CX in homebuilding and areas of focus to differentiate and engage more buyers.

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Registration Type

All IBS Registration Types


Continuing Education

NAHB - .5 CE hour(s)

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