REGISTRATION TYPE: IBS Full Registration or 1-Day Education Registration
SESSION TYPE: Building Knowledge Session
LEVEL OF CONTENT: Intermediate
WHO SHOULD ATTEND: Single Family Builders - All Types, Remodelers
TRACK: Project Management
For many builders, the most challenging part of the project has nothing to do with construction: It is dealing with emotional homeowners and drama that arises during the project. In this session, the ”Zen Builder” will share his 30 years of wisdom gained from working with a wide range of homeowners. Understand why there is a general mistrust of the residential construction industry, and learn the four steps to effectively build trust. You’ll discover how to identify difficult clients and effective methods for working with emotional homeowners. We’ll discuss the best communication practices using today’s technology, especially in a COVID-19 world.
Participants must be registered for an Education + Expo Pass package or a 1-Day Education + Expo Pass package valid for the day of the session they wish to attend. Seating for Building Knowledge sessions will be on a first-come, first-served basis. Already registered? If you have already purchased your expo pass you can still purchase IBS Education by logging in to your registration using either your Confirmation ID and Last Name OR an Email Address and Password, then select “Upgrade Registration” on the menu page.