SESSION TYPE: Building Knowledge session: Semi-Live
VIRTUAL FORMAT: On-Demand
LEVEL OF CONTENT: Intermediate
WHO SHOULD ATTEND: Single Family Builders - All Types, Sales & Marketing Professionals, 55+ Housing Builders and Developers
TRACK: Sales & Marketing
With at least a part of the selections experience now virtual, buyers are relying more on technology and the design consultant’s recommendations for coordinating products that meet their lifestyle needs and design preferences. This session will discuss changes to the design studio customer experience, and the builder’s operations, as they adapt to include a virtual design studio component. Review best practices for virtual appointments that deliver results without overwhelming buyers, and how to incorporate online shopping prior to the appointment. Learn how you can incorporate new tools and develop essential presentation skills, while ensuring that buying cycle time isn’t increasing and option sales and customer experience aren’t decreasing
Open to all registered IBSx attendees. Click on "Get Video" and use your confirmation ID and Last Name to view the replay.
NAHB - 0.75 CE hour(s), NKBA - 0.075 CEU(s)