Feb 27 - 29, 2024 | Las Vegas, NV
Feb 27 - 29, 2024

Building Knowledge Session

Seamless Sales Transition: Eliminate the Online & Onsite Sales Team Handoff

Tuesday, January 31 | 2:00 - 3:00 PM
LVCC - West 316

What It’s About

Online sales have evolved past simply gathering information from a builder's website prior to a community visit. Customers now want to use digital tools before, during and after they make their buying decisions—and the inability to meet those expectations often results in a lost sale. This makes it crucial that home builders have a comprehensive strategy to serve them, regardless of how, when or where they engage. This advanced session will reveal a process for creating a seamless transition between your online and onsite sales teams that eliminates the need for a handoff. Learn strategies to blend website technology and online and onsite sales to exceed your customers’ expectations and increase profitability and market share.

What You’ll Learn

  • Recognize the importance of eliminating the handoff between onsite and online sales to serve today's new home buyer better.
  • Learn how to use technology to improve the sales process to improve your customer experience.
  • Discover the benefits of providing a seamless onsite and online sales process.

How to Attend

Participants must be registered for an Expo + Education or Expo + 1-Day Education pass package valid for the day of the session they wish to attend. Seating for sessions will be on a first-come, first-served basis.


Registration Type

Expo+Education Pass


Sales & Marketing


Building Knowledge Session

Level of Content


Who Should Attend

Sales & Marketing Professionals, Single Family Builders - General Contracting, Production, Spec/Tract, 55+ Housing Builders and Developers

Continuing Education

NAHB - 1.00 CE hour(s)

NKBA - 0.100 CEU(s)

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