10 Strategies to Build Buyer Confidence & Cut Cancelations In Uncertain Times
Tuesday, February 17 | 4:00 - 5:00 PM
OCCC - West 315A
What It's About
When uncertainty is high, customer confidence can make or break a sale, especially when it’s the biggest purchase of their lives. This session delivers the 10 proven strategies builders are using right now to boost buyer certainty, reduce cancelations and create a smoother customer journey. Industry experts will share their top ‘service certainty’ tactics and implementation strategies for each step in the sales and construction process. Expect actionable insights, powerful builder examples and a candid Q&A where your challenges shape the conversation. If you’re looking to improve the buyer experience and protect your pipeline, don’t miss this one.
What You’ll Learn
- Learn what service certainty is and how important it is to the customer experience.
- Identify real-world strategies to create service certainty with new homebuyers across marketing, sales, construction and customer care.
- Take away 10 key strategies/best practices to improve your business.
- Explore the strategies and results from a regional builder who has implemented these ideas into his business.
How to Attend
Participants must be registered for an Expo + Education pass. Seating for sessions will be on a first-come, first-served basis.
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