Feb 17-19, 2026 | ORLANDO, FL
Feb 17-19, 2026
ORLANDO, FL

Listen Smarter, Communicate Clearer: Build Trust, Reduce Conflict & Get Results

Wednesday, February 18 | 10:00 - 11:00 AM
OCCC - West 224B

  • What It's About
  • What You'll Learn
  • How to Attend
  • Speakers
  • Details
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    What It's About

    Miscommunication and poor listening are two of the biggest causes of conflict, delays, and frustration—on job sites, in offices, and even over email or video. One misunderstood comment can derail a project, but listening and communicating the right way can prevent problems before they start. In this high-energy, interactive session, you’ll discover your personal communication style, learn to spot the style of others, and adjust your language so your message lands the first time. Then, take it further with reflective listening techniques and feedback loops that build trust, defuse tension, and strengthen every working relationship. Whether you’re leading a team, resolving conflict, or trying to keep a job on track, these tools will help you reduce frustration, gain more cooperation, and get better results—faster.

    What You’ll Learn

    • Discover your own communication style and how it impacts your ability to lead, collaborate, and solve problems.
    • Learn how to spot the communication preferences of others and tailor your message so its heard the first time.
    • Use reflective listening techniques to reduce tension, increase cooperation, and make others feel truly understood.
    • Apply body language and language cueswhether in person or onlineto build trust and keep projects on track.

    How to Attend

    Participants must be registered for an Expo + Education pass. Seating for sessions will be on a first-come, first-served basis.

    Speakers

    Picture of Paul Endress
    Maximum Advantage

    Details

    Registration Type
    Expo+Education Pass
    Track
    Business Management
    Format
    Building Knowledge Session
    Level of Content
    Intermediate
    Who Should Attend
    Commercial Builders, Multifamily Builders & Developers, Single Family Builders - All Types
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