What It's About:
Technology has changed the way consumers behave both socially and in their retail lives. Mobile phones put information at their fingertips, and they want, and expect, everything “now”. These consumers assume a similar experience when buying a new home, but are met with a process that hasn't changed in decades. Over the next five years, the companies that adapt and "disrupt" will be the ones to flourish. In this Tech Bytes session, examine real-world solutions that leverage artificial intelligence and mobile messaging, including text and chat-bots, to provide buyers with the modern customer experience they expect, while optimizing the process throughout your company.
Office Hours: Bassam will provide one-on-one consultations and extended demos following the session. You'll even be able to sign up via text and chat-bot, giving you a feel for just a few of the topics he’ll be discussing.
What You'll Learn:
Understand the modern consumer, their behavior, and the gap between their expectations and the traditional new home sales process.
Explore ways of overcoming gaps with modern technology, such as artificial intelligence, chat-bots, mobile messaging over SMS texts, Web, and Facebook Messenger and more.
Develop a modern home buying experience that leverages these modern technologies.
How to Attend:
Participants must be registered for a full registration package or a 1-day education with expo pass package valid for the day of the session they wish to attend. Seating for Tech Bytes sessions will be on a first-come, first-served basis.
NAHB - 0.50 CE hour(s)