ClarityQuest Leadership Consulting LLC Phoenix, Arizona

As a leadership advisor, team development expert, and keynote speaker, I am passionate about supporting leaders and teams in achieving their professional and personal goals. With over 35 years of executive experience, I specialize in helping organizations elevate leadership capabilities, build cohesive, accountable teams, and execute strategic plans that drive results—all while fostering cultures rooted in meaningful relationships and exceptional customer experiences. Career Highlights:     •    Over three decades leading and guiding teams in the home building industry, building organizational value through strong leadership and customer excellence.     •    Former Chief Experience Officer (CXO) for Brookfield Residential Properties, North America’s leading real estate developer, where I led a cultural transformation that positioned the company as a Customer Experience leader.     •    Former President/Owner and Managing Partner of ALBI Homes Ltd., one of Canada’s most respected luxury homebuilders, recognized for innovation, culture, and customer experience before its acquisition by Brookfield Residential in 2015. Education and Certifications:     •    Harvard Business School – OPM 43 (Owner/President Management), Class of 2013.     •    Certified Customer Experience Professional (CCXP) – Customer Experience Professionals Association.     •    Gravitas 7 Attributes® of Agile Growth Certification.