FEB 9-11, 2021

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Education + Expo Pass

The Road to Gold: Building Customer & Influencer Relationships in the Face of Change

REGISTRATION TYPE: IBS Full Registration or 1-Day Education Registration

SESSION TYPE: Building Knowledge Session More Info

LEVEL OF CONTENT: Intermediate More Info

WHO SHOULD ATTEND: Single Family Builders - All Types

TRACK: Custom Building & Remodeling

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Education + Expo Pass

An important and crucial part of success for a custom home building business is creating strong relationships with customers while implementing new processes, no matter what curve balls the market may throw you. Learn how one custom home builder has grown the company from consistently building around $20 million per year to a company whose revenues now exceed $100 million per year. That growth was driven with a specific plan of customer and influencer relationship development. In March of 2020, many of those honed techniques were no longer an option. Learn how this builder adapted to the new normal, and the proven strategies and new techniques he used that continued to provide strong customer and influencer relationships.

  • Learn how to use new tools to create successful processes for keeping strong customer relationships.
  • Identify new approaches to engage with customers in the post COVID-19 world.
  • Discover ways to keep partner professional relationships strong and engaged in the process of supporting customer relationship development.
  • Learn from years of successful customer and influencer relationship development with the twist of new opportunities created by an ever-changing world.

Participants must be registered for an Education + Expo Pass package or a 1-Day Education + Expo Pass package valid for the day of the session they wish to attend. Seating for Building Knowledge sessions will be on a first-come, first-served basis. Already registered? If you have already purchased your expo pass you can still purchase IBS Education by logging in to your registration using either your Confirmation ID and Last Name OR an Email Address and Password, then select “Upgrade Registration” on the menu page.

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  • 1201 15th St NW
    Washington, DC 20005

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