5 Proven Processes to Boost Team Efficiency & Client Satisfaction
Tuesday, February 17 | 8:15 - 9:15 AM
OCCC - West 304H
What It's About
Discover five essential processes to transform how your design-build/custom firm operates, from improving internal communication to enhancing the client experience. Learn simple, repeatable systems to streamline workflows, reduce stress and create a more positive, productive work culture. From effective project kickoffs to clear communication protocols, leave with actionable strategies that foster team alignment, set expectations early and eliminate costly surprises down the road. Whether you're a solo operator or part of a growing team, these processes are easy to implement and proven to improve both project outcomes and day-to-day operations.
What You’ll Learn
- Learn how to structure a project kickoff process that builds clarity and trust from day one.
- Understand how internal team workflows can reduce delays and improve collaboration.
- Discover how to implement a client communication rhythm that minimizes confusion and frustration.
- Identify key milestones to track so projects stay aligned with scope, timeline and budget.
How to Attend
Participants must be registered for an Expo + Education pass. Seating for sessions will be on a first-come, first-served basis.
Speakers
Arabic
Chinese
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish