Beyond the Punch List: Smarter Aftercare to Protect Margins & Build Loyalty

What It's About

For too long, the homeowner handoff, warranty and aftercare have been treated as a necessary evil — a cost center that drains profits instead of a strategic opportunity. In this no-fluff discussion, discover how smart builders are flipping the script on warranty and aftercare and making it a differentiater in a competitive market. From digital handoffs to AI-powered homeowner support, explore modern aftercare processes that provide an efficient, white-glove experience. Discover the time- and cost-saving tools that can drive referrals and build loyalty. Learn ways to streamline operations, cut costs, protect margins and create raving fans long after the final walkthrough.

How to Attend

Open to all IBS registrants.

Speakers

Ryan Fink

Digs

Matt Green

Front LIght Building Co

Nathan Walters

MassaRossa Luxury Homes