Reviews, Reputation & Revenue: Is Your Google Presence Costing You Sales?

Your next buyer may be crossing you off their shortlist before you even know they're looking. Negative reviews, unanswered complaints and a neglected Google Business Profile can undermine trust and cost you sales before the first conversation. Explore how buyers use Google reviews and business profiles to evaluate builders, and what a poor online reputation could be costing your business. Learn practical systems for consistently generating positive reviews, responding to negative feedback and optimizing your profile to improve visibility and credibility. Leave with a step-by-step playbook for turning your Google reputation into a competitive advantage that attracts more qualified buyers and helps convert searches into sales.