Rich Kogelschatz

Rich Kogelschatz is the Co-Founder and Visionary at Heartland Builders in Michigan. He has hired nearly every type of consultant. He learned that the School of Hard Knocks in this business doesn’t stop knocking but you can soften that knock and mitigate issues through the Power of Positive Participation. When things go wrong on your jobsite or in your office you don’t blame your clients, your trade partners, nor the weather. You and your team take responsibility to find positive solutions that you can build into your process and systems to reduce errors. That philosophy has led to a 96% customer satisfaction score. Heartland Builders is an On-Your-Lot Custom Builder focused on building America’s Best Homes using superior building standards, a checklist for nearly everything, universal design and a love for our customers. It is always their home, never ours. Do it right!